FAQs

The platform recommends setting a unique username not used for other online accounts. When selecting a username during MyLabCorp registration:
● Length should be 8-64 alphanumeric characters.
● Allowed symbols: period, underscore and hyphens.
● Avoid spaces or special characters like !@#$%.
● Do not use an email address as a username.
● Cannot match previously used passwords.
Choosing a distinct username safeguards access to your account.

Yes, native iOS and Android apps allow access to your account through mobile devices besides the website access. After free downloads from respective stores, the MyLabCorp login credentials let you sign in seamlessly. The features mirror desktop site functionalities in an easy mobile format.

Post login, you can select lab report and use the share icon for forwarding. Options include:
● Email records directly to your doctor.
● Generate shareable link.
● Configure views and download permissions.
Utilize flexible sharing to seamlessly exchange crucial diagnostic results and set required visibility.

MyLabCorp has robust data access controls and privacy safeguards. Login requires identity verification through username, password and security question responses tied to your account.

Even when sharing records explicitly, configured viewer restrictions are enforced. Multi-factor authentication option adds another security layer.

Normal test results stay for a minimum of two years while certain specialized results remain for over 10 years online. Historical data before your registration date can also be uploaded for longitudinal tracking after identity verification.
Retrieve older reports by filtering report date ranges if required. Download or save reports to local storage for permanent access beyond these standard retention periods.